If you would like to keep the original videos but are unable to download them, create an account on My Mediasite by logging into the site, and then send a transfer request, identifying the original creator’s username and the video links, to ITS ( If you would like to create new versions of the videos, please review the LTS website for My Mediasite training and information.If so, do this and then go to My Mediasite, log in, and use Add Media to upload the videos to Mediasite. Check whether you are able to download the videos.If so, decide whether you would like to keep the original videos or create updated versions by yourself: What should I do if my course links to TechSmith videos that I did not create?įirst, determine whether these videos, or videos covering this content, will be needed beyond December 31, 2020. If you did not download your videos in time before the server was shut down, please create a ticket with ITS by sending an email to requesting that your videos from the Techsmith Relay server be transferred to your MyMediaSite account. What should I do if I forgot to download my videos from the Techsmith Relay Server in time? See “What should I do if my course links to TechSmith videos that I did not create?” below for instructions regarding these videos. The URL will typically contain “” and will also indicate the username of the original creator, e.g. Therefore, review your course content thoroughly and check for links to Relay videos. If you have been a recent or regular user of TechSmith Relay (or Camtasia Relay) then yes, you are impacted and will need to request to retrieve any videos that you intend to keep using by sending an email to with the video(s) URL thatwill be transferred into your MediaSite account.Īlso, you may have inherited a course that has TechSmith Relay presentations incorporated into it. MyMediaSite provides the same ability to use a screen recording software and host your videos via the MyMediaSite webpage.įor more information on how to use MyMediaSite, visit Am I impacted by this? MyMediaSite has been implemented to replace Techsmith Relay. End-of-Life FAQ: What is replacing Techsmith Relay?

TechSmith Relay will no longer be in use, effective immediately, and the TechSmith web server was shut down on December 31, 2020.

Techsmith relay